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The Best Custom PC Builder Websites In 2020

USA, Canada, UK & Europe

Building your own gaming PC is always great, but what if you lack the experience required or have little spare time? There are a large number of companies out there dedicated to producing the best custom PC builds for you. So who are the best custom PC builders out there?

The companies in this article are experts in this field, with many offering specialized PCs to cater to everything from gaming to machine learning. Do you want a custom water-cooled system? Or some new office computers for work? For all the pre-builts you can dream of, you have come to the right place.

Computer building companies tend to put the latest and greatest into these systems when it comes to CPUs and GPUs. You will often see decent RAM kits and at the very least an SSD storage solution too.

So which is the best custom PC builder to go with? In this article, we go over a few highly trusted and respected companies, see what they offer, and what kind of warranty you can expect.

Best Custom PC Builders - North America

To make things a bit easier for some of our international customers, we have split this list into two. The top half represents the best custom PC builders that ship to the US mostly. These companies are based in the US, and some of them ship internationally depending on the courier they use, while others only ship as far as Canada.

WePC Recommended

CyberPowerPC Logo

CyberPowerPC

Specialise in

Creator, Gaming, Laptops

Price range

$700 - 

$6000

Features

4K, Overclocking, VR Ready, Watercooling

Warranty offered

1 Year

Deliver to

Canada, USA

CyberPowerPC is known for producing premium-quality gaming PCs. In fact, they are one of the most popular PC building companies to date thanks to their range of gaming PCs catering for a variety of different budgets.

They don’t cut corners when it comes to warranties; most of the desktop systems they offer have a 3-year labor warranty. They also provide lifetime technical support, which sets them apart from most of their peers.

While they definitely highlight their affordable gaming PC category, they also offer custom-built gaming PCs that may appeal more to hardcore gamers. Services offered range from basic overclocking, complex water cooling solutions, and neat cable management.

Check out CyberPowerPC’s Amazon store here.

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WePC Recommended

Falcon Northwest Logo

Falcon Northwest

Specialise in

Gaming

Price range

$2000 - 

$12000

Features

4K, Overclocking, VR Ready

Warranty offered

3 Years

Deliver to

Canada, USA

Falcon Northwest was founded back in 1992, so you know they’ve been doing something right to last this long. While their service is more expensive, the commonly held belief is that it’s worth it.

The company also places a large focus on the exterior aesthetic of your rig. Not only do they offer the standard array of unique cases, but they also use automotive-quality paint to come up with stunning designs and prints for the cases.

You can even have custom artwork done, although you will have to work with them to get an exact price estimate.

They also offer lifetime tech support that will cater to your needs from 9 AM to 6 PM Pacific Time seven days every week. They offer 3-year parts and labor warranty except for the Talon.

Buyers also have the opportunity to get their money back within 30 days if they aren’t satisfied with the performance of the rig; however, the cost of any artwork is non-refundable.

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WePC Recommended

iBUYPOWER Logo

IBuyPower

Specialise in

Gaming, Laptops, Media

Price range

$800 - 

$10000

Features

4K, Overclocking, VR Ready, Watercooling

Warranty offered

1 Year

Deliver to

Canada, USA

The list of custom built gaming PCs on the iBuyPower website is geared towards experienced computer users when compared to some of the other options on this site. This gives them a unique share in the market.

iBuyPower provides a standard 3-year warranty for labor and a 1-year warranty for parts. However, they are also known for offering 4-year and 5-year extended warranty for parts. It should be noted that you will have to contact them to buy an extended warranty.

When you purchase from iBuyPower, you are automatically given a 30-day money-back guarantee. Keep in mind that they don’t cover the shipping and handling. Moreover, this also is subject to a restocking fee of 15%.

Go straight through to iBuyPower right here and begin building your gaming machine!

Check out iBuyPower’s Amazon store right here.

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Digital Storm Logo

Digital Storm

Specialise in

Gaming, Laptops, Workstations

Price range

$700 - 

$3000

Features

4K, Overclocking, VR Ready, Watercooling

Warranty offered

1 Year

Deliver to

Direct Quotes for International, USA

Digital Storm has been building custom gaming PCs since 2002. Moreover, they not only make custom desktops, but also custom laptops and other setups, depending on the client’s specifications.

They have a 3-year limited warranty for labor and 1-year for parts. They offer a diverse warranty package and even a 6-year labor warranty and 4-year parts extended warranty.

Much like CyberPowerPC, they provide lifetime tech-support and are open Monday through Friday from 9:00 am to 5:00 pm.

The services that Digital Storm offers are as varied as their warranty offers. You start by choosing whether you want a desktop, a workstation, or a laptop. You can then choose among the different systems they have from as low as $699 to a whopping $3,000+. Specific services aren’t limited within the basic building bundle, but rather, they also do well in terms of water cooling configurations and even complex customization setups.

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Maingear Logo

Maingear

Specialise in

Gaming, Laptops, Workstations

Price range

$700 - 

$1800

Features

4K, Overclocking, VR Ready, Watercooling

Warranty offered

1 Year

Deliver to

USA

Maingear is a trusted custom PC builder that is well known for its customer service.

Parts are covered for one year on all systems, and it will then cost you $99 for a 2-year extended warranty or $199 for a 3-year extended warranty.

If you want a high-end custom-built PC, the prices also differ. If you want to go with a high-end PC warranty, prices start at $199 and could go as high as $399. These warranties also range from virtual on-site, phone support, remote diagnostic software, and the list goes on.

Customer support is available from Monday to Friday every 10 AM to 7 PM EST. On Saturdays, they also cater to a customer’s needs from 10 AM to 5 PM EST.

Should there be problems with the unit within 30 days, you can get your money back, but you are subject to a 20% restocking fee. The paint and shipping cost, along with orders that are over $5000, will be excluded from the 20% restocking fee.

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OriginPC Logo

OriginPC

Specialise in

Gaming, Laptops, Media, Workstations

Price range

$1000 - 

$8000

Features

4K, Overclocking, VR Ready, Watercooling

Warranty offered

1-3 Years

Deliver to

International

Origin PC is among the most popular PC building companies that enthusiasts trust. They have been producing quality custom PCs for years.

The company offers a variety of warranties, ranging from one year, two years, and three years. But this excludes the software, the accessories, as well as any damages that are far beyond the company’s control, like natural disasters and such.

Like most well-known custom PC builders, they offer a 30-day money-back guarantee. And like Maingear, they also subject a restocking fee but only 15%. Also, like any custom builder, paints and services aren’t refundable.

The fees for their services differ, and it depends on whether or not you go with extensive color options or go with pre-designs. You can also have your custom design, but the cost will depend on the level of complexity.

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Puget Systems Logo

Puget Systems

Specialise in

Engineering, Gaming, Media, Scientific Systems, Workstations

Price range

$1500 - 

$15000

Features

4K, CAD, Machine Learning, VR Ready

Warranty offered

1 Year

Deliver to

USA

Puget Systems is located in Auburn, Washington. They focus on providing their consumers with high-quality builds that range from basic use, gaming, and even servers.

The Puget staff are known for being accommodating and knowledgeable. Loaded with professional knowledge about a range of computer products, they always offer the best product for your needs.

Reliability is yet another thing they provide. They do intensive tests to ensure that the rig will last. They use software and hardware to pinpoint the heat maps and determine how many fans the system really needs.

If you know nothing about computers and you want this to be silent at the same time, you can rely on Puget Systems.

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Velocity Micro Logo

Velocity Micro

Specialise in

Gaming, Laptops, Media, Office, Workstations

Price range

$1000 - 

$15000

Features

4K, AI, Deep Learning, Overclocking, VR Ready, Watercooling

Warranty offered

1 Year

Deliver to

International

Velocity Micro is just like the rest of the best custom PC builder websites out there. They do the building by hand, and they make sure the systems are thoroughly tested.

They are very specific when it comes to testing and even included a 200-point checklist on top of 60 cycles of testing to ensure that the system is ready to take on any challenge.

What sets them apart from the rest is their lifetime in-house tech support. That means you get help with your system till you die!

Furthermore, they are available from 11 AM to 8 PM EST on Mondays to Fridays. Keep in mind that 24/7 emergency support will only cater to problems that keep the PC from working, such as system failure and boot failure.

As for warranties, Velocity Micro offers a standard 1-year warranty for parts and labor and then a 2-year or 3-year extended warranty whose cost depends on whether or not you have a high-end or a low-end system.

Also, they provide a 30-day money-back guarantee, subject to a 15% restocking fee like Origin PC.

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Alienware Logo

Alienware

Specialise in

Gaming, Laptops

Price range

$800 - 

$3000

Features

4K, Overclocking, VR Ready

Warranty offered

1 Year

Deliver to

International

Alienware is probably the most recognized brand on this list. They trade internationally and heavily sponsor the industry. The iconic alien-inspired design isn’t all they have to offer, though. Under the hood of their machines, it’s packed with high-end components. This means their products are expensive but high-quality.

Almost all of their systems come with a 1-year warranty as a standard, but they can be extended. Be warned, though, their one-year limited hardware warranty doesn’t cover phone servicing. However, in their eyes, this allows them to only provide customers the services they need instead of inflating the cost upfront to offset the cost of long term customer support, which you might never need or use.

Alienware’s prices vary greatly from custom setups, new setups, system fixes, troubleshooting, etc. Nevertheless, you get quality service no matter what type of support you choose to pay for.

Check out Alienware’s Amazon store here.

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AVADirect Logo

AVADirect

Specialise in

Devices, Gaming, Media, Servers, Workstations

Price range

$800 - 

$8000

Features

4K, Overclocking, VR Ready, Watercooling

Warranty offered

1-3 Years

Deliver to

Australia, Canada, China, Mexico, UK, USA

AVADirect has been providing quality custom PC services since the year 2000.

They offer customization services that extend to complex systems such as out-of-the-factory overclocking, custom water cooling loops, premium chassis, and custom paint.

If you decide to get a custom PC with AVADirect, you are given a 1- to 3-year warranty depending on the system and warranty purchased.

Their tech support is also one of their strong suits. They understand that not everyone is technically literate. This is why they make sure they hire only the best technical specialists and feed them with constant training to make them masters at configuring custom computers.

When it comes to pricing, AVADirect may be one of the cheaper-priced PC building companies overall, but remember that the costs vary, especially when it comes to custom painting.

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Things To Consider When Choosing The Best Custom PC Builder

Before we discuss the brands, let’s first look at the things that really matter when choosing a custom PC builder.

Cost

Custom PCs come in a wide variety of prices, obviously depending on what components are involved and if you have any extras such as water cooling.

Most manufacturers offer their different types of computers with many budgets in mind, so there is always going to be something for everyone. The big issue with custom PC builds is the building mark up. These PCs don’t make themselves so be prepared to pay a premium for one of these pre-built/ custom-built systems.

If you have any experience building, it could be in your best interest to build your own as the money you save could go towards a better component, monitor, or peripherals.

We sift through and find the best custom build gaming PCs out there for sale and bring them together for gamers with specific budgets.

We have entry-level prebuilt gaming PCs for under $500, catering for those on the strictest of budgets.

We have mid-range prebuilt gaming PCs for under $800, for those who would like to play in high graphics at 1080p

We have higher-end but still affordable prebuilt gaming PCs for under $1000, catering for those who like to play in high settings at 1080p, who need more storage, and want a more powerful CPU.

Warranty

A warranty is one of the more significant selling points to a prebuilt PC, they are very important, and people rarely give them enough attention.

Most of these companies only offer a 1-year warranty for parts and 3-years for labor, but they can be extended depending on the type of system you ordered or possible warranty extension packages they may offer.

Customizability

It’s also worth noting how much you can customize the PC. We hate to say it, but there are so many websites and so many things you can customize, that we couldn’t possibly cover it all here. So, if you’re really serious about the details, you will need to check out some of the various sites to see exactly what you can customize.

Some of the companies mentioned below can customize every bit of the system from the chassis, hardware components, to the paint, while others are limited to just components.

Brand Customer Service

Each custom PC builder has its own specific standard when it comes to customer service.

A personal experience may differ from one company to another, but the companies on this list are highly trusted and respected in the industry.

We have a comparison table near the end of this article so you can check their respective service/ answering hours and compare the fees/ warranties.

Comparison table between custom PC

Custom PC Builder

Warranty

Support/Answer Hours

Visit PC Builder

1 year parts & labor - 

Monday - Friday 9:00AM - 5:00PM GMT - 

1 yr for parts; 3 yrs for labor - 

Monday - Friday 9:30AM. - 11:00PM PST Saturday 12:30PM - 6:00PM EST - 

1 yr parts, 3 years labor - 

Monday - Friday 9:00AM - 8:00PM GMT Saturday 9:00AM - 5:00PM GMT - 

2 years parts & labor - 

Monday - Friday 9:00AM - 5:30PM GMT - 

1 year parts & labor - 

Monday - Friday 9:00AM - 10:00PM GMT Saturday 10:00AM - 6:00PM GMT Sunday 10:00AM - 4:00PM GMT - 

3 years parts & labor - 

Monday - Friday 8:30AM - 5:30PM GMT Saturday 9:00AM - 5:00PM GMT - 

Lifetime Parts & Labor - 

Monday - Friday 9:00AM - 10:00PM EST Saturday - Sunday 11:00AM - 7:00PM EST - 

1 yr parts; 1 yr labor - 

Monday - Friday 8:00AM - 5:00PM EST - 

1 yr parts; lifetime labor - 

Monday - Friday 6:00AM - 6PM EST - 

1 yr - 3 yrs parts, lifetime labor service - 

Monday - Friday 9:00AM - 10:00PM EST Saturday - Sunday 11:00AM - 7:00PM EST - 

1 yr parts; labor & phone support is free - 

Monday - Friday 10:00AM - 7:00PM EST Saturday 10:00AM - 3:00PM EST - 

3 yrs labor; 1 yr parts - 

Monday - Friday 11:30AM - 8:30PM EST - 

3 years parts & labor - 

Monday - Sunday 12:00PM - 9:00PM EST - 

3 years parts & labor - 

Monday - Friday 9:00AM - 6:00PM EST - 

1 yr for parts; 3 yrs for labor (can be extended) - 

Monday - Sunday 12:00PM - 8:00PM EST - 

1 yr for parts; 3 yrs for labor - 

Monday - Friday 9:30AM. - 11:00PM PST Saturday 12:30PM - 6:00PM EST - 

1-3+ yrs (depending on the system) - 

Monday - Friday 8:00AM - 6:00PM EST - 

1 yr for parts & labor (can be extended) - 

Monday - Friday 5:00AM - 3:00PM EST / Saturday 5:00AM - 11:00AM EST - 

Which PC Building Company Did You Choose?

Now that you have an idea which the best custom PC builders are, it should be easier for you to pick one and get the PC of your dreams. Regardless of which company you chose, you can take comfort in knowing that you are purchasing a quality built system with ample coverage for parts and labor. 

Have any experience ordering from one of these guys? Or got another hat in the ring? Well, tell us about it in the comments below. We’d love to hear about your experiences!